When you create an order under "Promote", you can track the campaign's progress under "History". All orders have a status, which are:
- Created: A request like "Created" indicates that it has been registered in the InsteLikes database, but is not yet visible to other users.
- Active: An order like "Active" is a temporary status, this indicates that the order can be viewed in the "Feed" and is visible to other users.
- Inactive : An order like "Inactive" is a temporary state, while in this way other users cannot see the order. This occurs when there is another "Active" order for the same publication and with the same type of interaction.
- Paused: An order like "Paused" is a temporary state, while in this way other users cannot see the order. This occurs when the amount of pending orders is sufficient to reach the maximum amount of requests. The order will no longer be "Paused" after InsteLikes has reviewed the related pending transactions.
- Canceled: An order like "Canceled" is a final state. This indicates that the order cannot be completed, you can see more information by clicking here.
- Completed: An order like "Completed" is a completed order, similar to "Canceled". However, in this case, it indicates that all allocated coins have been used up and run out.
Tracking statuses helps you understand what is happening with each request. Temporary states like "Active" and "Paused" are normal and part of InsteLikes' distribution flow. If a request remains inactive for a long time, check whether there is another active request for the same post.
If your request was cancelled, review the account and post rules. See more in why is my order cancelled. If doubts persist, get in touch with support.
