When you create a campaign under "Promote", you confirm that the profile and posts are in public mode and available to all audiences, as well as the profile name is correct and all profile metrics can be viewed and the requested interaction can be attended. In general cases, make sure the username is correct and do not deprive or restrict any functionality of the profile. In cases of temporary posts (such as stories), make sure that the profile will continue to have at least one story always available, otherwise the order will also be canceled if there are no more stories available. InsteLikes will cancel the order if this is not fulfilled. This behavior exists in order to protect users who try to fulfill the request, as it creates a false promise.
The most common cancellations happen when the profile is made private during the request, when the post is removed, or when the username changes. They can also occur due to insufficient coin balance or inconsistent request data.
If your request is cancelled, unused coins are automatically refunded. Before creating a new request, make sure the profile is public and there are enough coins. To understand the different statuses, see what does inactive, paused or cancelled mean.
